Frequently asked questions
How can i join Tupay Business?
You get onboard to Tupay Business by registering and submitting your kyc for review and once done, your account is active.
What is Tupay Business all about?
Tupay Business is a product that enables you to earn Instantly from lifestyle payments by reselling digital goods & services such as airtime, utility bills & more.
How do you generate reports?
You just click a 3-dot vertical arranged in the top right corner of the page and export the CSV file.
Can I topup my account via mpesa?
Absolutely, we're happy to see all processes simplified.
Where and how can i get my API key?
Once you have set up an account and your kyc is verified, in your dashboard there is a menu with the feature to generate API key.
Can we expect more transaction features?
Absolutely, changes will be incorporated as soon as they're needed and communication will be made.
What are the required kyc?
The required kyc will be company CR-12 and the ID of the company representative.
I lost my password, how do I get into my account?
On your account login page, there is a feature to use once you forgot your password and set a new one.